Shipping policy
US Shipping Information
- Orders are shipped only on business days: Monday-Friday, excluding US holidays.
- Please allow up to 10 business days for your order to process.
- We aim to ship all orders within 3-5 business days after being processed.
- You will receive a shipping confirmation in your email the day it has been shipped.
International Shipping Information
- We offer worldwide shipping.
- Expected delivery time of 7-21 business days, but note: customs may delay your order for reasons outside of our control. Make sure to check your tracking information for the most up to date status of your order.
- Orders are shipped only on business days: Monday-Friday, excluding US holidays.
- Please allow up to 10 business days for your order to process.
- We aim to ship all orders within 3-5 business days after being processed.
- You will receive a shipping confirmation in your email the day it has been shipped.
Shipping Couriers
- We ship our packages via USPS.
- Purchases will be shipped from our location in Discovery Bay, California.
- At this time, we are unable to expedite orders.
Order Tracking
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When your order leaves our location, you will receive a shipping confirmation email - this email will include a tracking number and link to enable you to track your package.
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If you do not receive an email within 10 business days of placing your order, first check your spam / junk folder. If you still do not have an email, contact us at sales@taildraggersyndicate.com
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Taildragger Syndicate is not responsible for lost or stolen packages. Please contact USPS for tracking and delivery related issues.